YOUBET.com racing fraud PLEASE READ!!

[docicu3]

YOUBET.com......PLEASE READ - (docicu3) Sunday I was placing a series of wagers at Hollywood that had over an hour before post. I wagered on a cell phone using touch tone.

Having just under 10 K in the account I was playing $200 exacta's which should have meant $400 a play. All of a sudden the machine says my last bet cannot be taken for insufficient funds.

With over 90 minutes to go prior to post a YOUBET account representative tells me my last wager was for $4400. Obviously I tell him to cancel the wager made a minute ago.

He tells me I cannot because the bet is over $2000 dollars.....I say well obviously the computer must have interpreted $200 exacta box as $2200. Meaning the cell phone "breakup" of signal was interpreted as a double signal as ......2-200 dollar wager

1) I did not make such a wager 2) there was more than ample time to correct such a mistake as any track would at a window 3) with 90 minutes prior to post no odds affecting argument makes sense here......

Please be smart and get any money you have out of YOUBET.com and do not fall prey to this scam. The supervisor at YOUBET yesterday refused to speak with me while the screening representative from YOUBET gleefully laughed about the whole thing.

The only way this new racing fraud will stop is if the racing commision sees this for what it is not some sort of odds manipulation....Please help me to help others not fall prey from these criminals

[satisfyingwager]

wow - that sucks, thanks for the heads up

[Simulcaster]

I hope some of your other plays came in so that you could have recovered some of the stolen money.

[TenCentSuper]

Thanks here for the heads up as well. What do you intend to do? I imagine there's yards of boilerplate when you sign up stating "We're not responsible for anything, ever."

Keep us posted as to how you make out if you intend to go after any of these funds. I'd be sick for six months if I lost that kind of bread due to a mistake which could have easily been rectified.

[Volmania]

http://www.osga.com/Complaint_form.htm

Not sure if this helps, but I should have some more info for you soon. There are groups out there that try to keep this industry as honest as possible.

[Volmania]

Ok, here is something useful.

Steve, I hope you dont mind me posting this link. Its for a site that actually monitors the offshore gaming industry and will work with you to assist in handling disputes.

This site has power becuase of thier marketing efforts. They actually grade sportsbooks and all sportbooks want a good grade.

http://www.sportsbookreview.com/Website+Performance+Monitor/default.aspx

Here is thier e-mail. Explain your situation and I am sure they can have it resolved in a few days.
assistance@sportsbookreview.com

ALL sportsbooks keep EVERY phone call recorded for such purposes. And I would be certain that even touchtone wagers are recorded in some manner. That recording should show whether there was some interference with your phone connection.

They should also see that if you normally punt $200 a race that $2000 is out of the normal range and how it could easily be an accident.

If that doesnt work, let the board know and we can start sending e-mails regarding our accounts. I am sure that if 10-15 of us pulled 100-150k from thier book that they would reconsider your 8k. The power is in knowledge and we the people have the knowledge.

Hope this helps.

(steve, feel free to edit if I wasn't suppose to post links)

[Steve]

I Don't mind at all. Lets keep this industry as clean as possible.

I understand how the poster feels as I had something similar happen a long time ago. I am not sure that any of this is fraud, but rather those who are not trained that respond to all issues robotic,- but I really don't know.

I hope the management works this out for the player as they will have it all recorded. Please keep us informed as to any action they take to remedy your situation.

Steve

[docicu3]

UPDATE

I got the tape from the cell phone via email yesterday that has a series of redundant beeps (breakup) that YOUBET is firm in inturpeting as a wager confirmed other than a wager made....200 is 2200 if you recieve the breakup 200 touch tone.....

They refuse to acknowlege the attempt to recind the wager 90 minutes from post because the 200 wager exacta box in this case is seen as over the 2000 dollar limit the RACING COMMISSION (FEDERAL AND CALF.) will allow them to cancel because of odds fixing. (How can you manipulate odds on a race that over 95% of the wagered money will not be played for another hour)

So essentially I was told I have no recourse and te fact that the wager could not be cancelled is "THE RACING COMMISSIONS" fault.

Do any of you experienced players know if there is even a kernel of truth to this and if so is there no time limitation to such mistakes.

It makes sense to me that you cannot do this kind of cancellation within say 5 minutes to POST as players looking for value will not play the horse at reduced odds....

Feedback is welcome folks

DrDave

[Volmania]

UPDATE

They refuse to acknowlege the attempt to recind the wager 90 minutes from post because the 200 wager exacta box in this case is seen as over the 2000 dollar limit the RACING COMMISSION (FEDERAL AND CALF.) will allow them to cancel because of odds fixing. (How can you manipulate odds on a race that over 95% of the wagered money will not be played for another hour)

So essentially I was told I have no recourse and te fact that the wager could not be cancelled is "THE RACING COMMISSIONS" fault.

Do any of you experienced players know if there is even a kernel of truth to this and if so is there no time limitation to such mistakes.

It makes sense to me that you cannot do this kind of cancellation within say 5 minutes to POST as players looking for value will not play the horse at reduced odds....

Feedback is welcome folks

DrDave


The commission and offshore books created those rules in part to protect themselves from syndicate betting organizations.

I have seen them acting most often in baseball where lines are around 110 or 210. They throw down a wad of cash on the team they think will lose(lets say team A). This of course makes the line move and public starts jumping all over Team A. Now the syndicate has thier team B at reduced odds.

The books are keen at recognizing syndicates. They have many, MANY systems in place to keep an eye on this type of line manipulation.

So, for your situation these systems will actually be in your favor. When making your case be sure that they are aware you have never made any syndicate type wagers. Hell, they can even pull your name up and notice that you arent affliated with any other bettors.

It just seems to me that an honest book, who appreciates your play as well as the play of your fellow punters would see this as an honest mistake.

1. Bet was exactually one zero away from what you normally play.
2. No suspicious activity on punters part at the book.
3. Called immediatley to recend wagers.

I am sure you know many other reasons as to why they should refund. However, that is if you are dealing with an honest book, or at the very least a book that cares about thier customers.

[FastG45]

:D Man, that is a real bummer, but a cell phone with low batteries is the weakest way to place a wager when that kind of money is at stake. Youbet should straighten it out for you. I have Youbet and Brisbet, but I try to go to the track or OTB when ever possible and never use the phone when I'm playing big. Good luck, hope you recoup your losses. ds: